ReturnsUpdated 4 months ago

Changed your mind? 

You can request to return your order within 30 days of your purchase for US orders only. 

• Initiating a Return/Exchange: Contact our customer service team with your reason for the return or exchange. Once approved, you will need to post the product(s) back to us.

• Returning Products: Ensure the products are in the condition you received them, with all hygiene seals and wraps intact. Any damage sustained due to improper packaging may result in an adjustment to your refund.

Items returned due to incorrect details provided 

If your order is returned due to an incorrect address or delivery issue, our customer service team will contact you once the order has been processed by our warehouse to discuss the available options.

Faulty/Damaged goods 

If you have received faulty or damaged goods, you are entitled to a replacement or refund. Please contact our customer service team to arrange the return or replacement of the item.